FAQs

FREQUENTLY ASKED QUESTIONS

Are you really Otaku?

Yes. We are Asian otaku, and have a (sad) history of running around in school corridors Naruto-style, or trying to go Super Saiyan in our childhood.

Do you ship to my country?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

Where is my item?

If you had purchased from us, head over to our Tracking Page to track your items, or to our Shipping and Delivery Page to get an estimated shipping time. 

What are the sizes of your apparel?

Our apparel sizes are Asian sizes. Please view the size chart below:

Do you offer refunds or returns?

Yes. Please view our generous Returns Policy.